We pride ourselves on the management of all types of maintenance contracts from quoted fixed price servicing to full repair and maintenance.
Express Coolroom Services Pty Ltd achieve this by a number of factors.
- All incoming defects are monitored by a member of our on-site & office management team
- All data is entered on our system data base which gives us full up to date history on all installs and contracts.
- All repairs will be carried out on-site as and when required.
- It is our goal to provide a first time fix and to attempt an immediate response time to attend to any servicing
- All servicing to be carried out on-site will be on an agreed cycle dependant on usage.
- All major repairs will be undertaken with the minimum of down time and in the most cost effective manner.
Express Coolroom Services Pty Ltd will carry out servicing whenever it is needed and will work with and around the operational requirements of the customer to limit down time to an absolute minimum.